Basic Account Information: When you register an account with us, you must provide unique identifiers such as user name, email address and password. Your username is always publicly listed, including on your profile page and in search results. You may choose to provide additional personal information such as your profile image, address, gender, phone number, bio and country to customize your profile.
Information and Content you Provide: We collect content, communications and other information you provide when you use our Services, including when you register for an account, create or share content, and message or communicate with others on our platforms. This can include information in or about the content you provide (e.g. metadata), such as location of a photo or the date a file was created. For instance, when you share a dish, restaurant or attractions, all information you provide is stored on our database and made visible to the other users, including your reviews and comments. Additional information from third party services such as Facebook and Google may be provided by you to us to facilitate and ease your login and account setup process.
Your Usage: When you interact with us, we collect information about how you use our Service, such as what content you viewed, which features you use, the actions you take, and which areas of our Service or Site you visited. This includes your interactions with other users, as well as downloads you made from our Service or Site.
Information about Transactions made on our Services: If you use our service for purchases like booking of travel packages, hotels, and HalalTrip pass, we may collect additional information to authenticate your details such as contact details, flight details, passenger details and passport details to facilitate a seamless booking experience for you. Past transaction history with us will be stored in our database and can be accessed in your account under “My Flights” and “My Purchase”. Also, when you contact us, we will require to collect your name, email and phone number to follow up with your queries and/or concerns.
Location Information: We may receive information about your locations. For instance, you may choose to set your location by sharing with us your GPS location so that you can use our features like finding mosques, prayer rooms and attractions near you, or receive notifications on prayer timings and the qibla direction at your location.
Additional Information: We collect device information, information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
If you contact us, we also collect the information you provide that details the nature of your question or problem to enhance the quality of our Service. If you invite a friend by email to our Service through the Service, we will send your friend an invitation email inviting him or her to visit the Service and/or Site. We store this information for the sole purpose of sending this invitation email. Your friend may contact us at [email protected] to request that we remove this information from our database.
We keep your personal data only for as long as necessary to provide you with the Services and for legitimate and essential business purposes (e.g. maintaining and improving the performance of our Services, making data-driven business decisions to introduce new products and/or services to you).
We may keep some of your personal data for as long as you are a user of the Services. If you request, we will delete or anonymise your personal data so that it can no longer identify you, unless we are legally allowed or required to maintain certain personal data (e.g. fraud prevention or to maintain user security).
Please note also that we may use overseas facilities to process or back up information. As a result, we may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your privacy. All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.
Children are not eligible to use the Service and we ask that minors (anyone under the age of 16) not submit any personal information to us. We do not knowingly collect personal information from anyone under the age of 16 or permit them to use our Service. If we learn that we have collected the personal data of minors under the age of 16, we will take reasonable steps to delete the personal data, which may include the deletion of account under our Service.
The new European data protection law, called the General Data Protection Regulation (GDPR), gives individuals certain rights in relation to personal data.
If you wish to access the personal data which you have provided to us and which we may hold in our database, you can ask us by sending us an email at [email protected]. We will provide you with a readable copy of the record which we maintain incorporating your personal data within a week of your request. We may require proof of your identify but we will provide the information without any charge.
If you wish to delete your account, you may do so from your account settings. If you have trouble doing so, you may contact us directly at [email protected]. Please note that we will keep a backup copy for a reasonable period of time to prevent fraud and if you change your mind.
In addition, these cookies help to authenticate your account, ensure security and integrity of website and products, provide insights and monitor aggregate usage patterns to better improve our performance, website features and services. Additionally, it helps us remember your location and language preferences to better serve you. Please note that we will not track your information when you visit our site.
By using our site, you agree to us placing these cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “Help” section in your browser should provide instructions on how to locate the file or directory that stores cookies. Please note that by deleting or disabling future cookies, some of our services may not function properly and you might not be able to take advantage of certain functions on our site. For more information about cookies, please visit http://www.allaboutcookies.org/.
You can contact us about this privacy statement by email or by writing at the address below:
HalalTrip Pte Ltd
80 Changi Road,
Email: [email protected]